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Alrema Zurich for you

With a keen eye for trends and an instinctive feel for fashion, they are the epitome of contemporary sophistication.

Please let us know if there is anything we can do for you

Frequently Asked Questions

Are my payment details secure?

Yes. Your payment details are encrypted and protected according to international security standards .

All transactions are processed securely.

For more information, please see our payment policy .

How long do I have to return a product?

You have 30 days from the delivery date to return an item.

You can find all the details in our return policy .

What are the delivery times?

Orders are processed within 1-2 working days .

After dispatch, the estimated delivery time within Switzerland is 5–7 working days (Monday to Friday).

Further information can be found in our Shipping and Delivery section .

How can I track my order?

Once your order has been shipped, you will receive an email with your tracking number .

You can check the status of your delivery at any time via the link on our Order Tracking page.

Do you offer free shipping?

Yes, Alrema Zürich offers free shipping for all orders within Switzerland .

You can find out more in our Shipping and Delivery section .